Terms of Service - Papritech

1. Acceptance of Terms

Welcome to Papritech ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or purchase our products. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of the updated Terms.

2. Description of Service

Papritech provides innovative MIDI controllers and musical technology products, including the AirMotion series. Our services include:

Sale of musical instruments and accessories
Online product information and specifications
Customer support and technical assistance
Software updates and firmware downloads
Educational content and tutorials

3. User Accounts and Registration

To access certain features of our website, you may need to create an account. You agree to:

Provide accurate and complete information during registration
Maintain the confidentiality of your account credentials
Be responsible for all activities under your account
Notify us immediately of any unauthorized use
Use only one account per person

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Orders and Payment

Product Orders

All orders are subject to availability and acceptance. When you place an order:

You offer to purchase products at the listed price
We reserve the right to accept or decline orders
Prices are subject to change without notice
All sales are final unless otherwise stated

Payment Terms

Payment terms and conditions:

Payment is due at the time of order
We accept major credit cards and approved payment methods
All payments are processed securely through certified providers
You authorize us to charge your payment method for the total amount

5. Shipping and Delivery

We strive to deliver products promptly. Shipping and delivery terms include:

Shipping costs and delivery times vary by location and product
Risk of loss passes to you upon delivery to the carrier
We are not responsible for delays caused by carriers or customs
You must inspect products upon delivery and report any damage immediately
International shipments may be subject to customs duties and taxes

6. Returns and Refunds

Return Policy:

30-day return window for unused products in original packaging
Defective products may be returned within 90 days
Custom or personalized items are not returnable
Return shipping costs are the responsibility of the customer
Refunds are processed within 5-10 business days after receipt

To initiate a return, please contact our customer service team with your order details.

7. Intellectual Property Rights

All content on our website and in our products is protected by intellectual property laws:

Website content, logos, and trademarks are owned by Papritech
Product designs and patents are protected by applicable laws
You may not copy, distribute, or create derivative works without permission
Fair use for personal, non-commercial purposes is permitted
User-generated content remains your property but grants us usage rights

8. User Conduct and Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Violating any applicable laws or regulations
Infringing on intellectual property rights
Transmitting harmful or malicious code
Attempting to gain unauthorized access to our systems
Posting false, misleading, or defamatory content
Interfering with other users' experience
Using our services for commercial purposes without authorization

9. Warranties and Disclaimers

Product Warranties

Our products come with manufacturer warranties as specified in the product documentation. These warranties cover defects in materials and workmanship under normal use.

Service Disclaimers

Our website and services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Papritech shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services.

Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold Papritech harmless from any claims, damages, losses, or expenses arising from your violation of these Terms, your use of our services, or your infringement of any third-party rights.

12. Termination

We reserve the right to terminate or suspend your account and access to our services at our discretion, without prior notice, for any reason including violation of these Terms.

Upon termination, your right to use our services ceases immediately, and we may delete your account and data in accordance with our Privacy Policy.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the International Chamber of Commerce.

You agree to submit to the exclusive jurisdiction of the courts of England and Wales for any legal proceedings.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

Papritech

Email: contact@papritech.com

Phone: +44 7466 258715

Address: Manchester, United Kingdom